Last Updated: 7 August 2025
These Terms & Conditions (“Terms”) govern the relationship between Winn Media (“we”, “our”, “us”) and the client (“you”, “your”) for the provision of our services, including but not limited to content creation, website hosting, web and software development, digital screen solutions, bespoke development, and marketing.
By engaging our services, you agree to these Terms.
1. Scope of Services
We will provide the services agreed in writing between you and Winn Media. The scope, deliverables, timelines, and costs will be defined in a project proposal, quotation, or order confirmation.
Any additional work outside the agreed scope will be subject to separate charges and timelines.
2. Client Responsibilities
You agree to:
- Provide all necessary information, materials, and approvals in a timely manner.
- Ensure that all content you supply does not infringe on the rights of third parties.
- Respond to communications promptly to avoid project delays.
- Obtain all necessary permissions, licences, or approvals for materials supplied to Winn Media.
3. Fees & Payment
- All fees will be set out in the agreed quotation or proposal.
- Unless otherwise agreed, a deposit of 50% of the project cost is due before work begins, with the balance payable upon completion.
- Hosting, maintenance, and subscription services are billed in advance, typically monthly or annually.
- Payments are due within 14 days of invoice date unless otherwise agreed in writing.
- Late payments may result in suspension of services until payment is received.
4. Hosting & Digital Services
- Hosting services are provided on a best-effort basis. While we aim for maximum uptime, we cannot guarantee uninterrupted availability.
- Data backups are performed regularly, but clients are advised to maintain their own backups.
- We reserve the right to suspend hosting or digital services for breach of these Terms, overdue payments, or misuse of our services.
5. Intellectual Property
- All materials created by Winn Media remain our property until full payment has been received.
- Upon full payment, intellectual property rights for custom designs, code, and content created for you will be transferred to you, unless otherwise agreed.
- We reserve the right to display completed projects in our portfolio and marketing materials.
6. Marketing & Content Creation
- Content created for marketing purposes will be tailored to your brand but may be repurposed for other platforms as agreed.
- You are responsible for ensuring compliance with advertising and marketing regulations relevant to your industry.
7. Cancellations & Termination
- Either party may terminate a project with 14 days’ written notice.
- If you cancel before completion, you will be charged for all work completed up to the date of cancellation.
- Hosting and subscription services are non-refundable once the billing period has started.
8. Liability & Indemnity
- Winn Media will not be liable for any loss of profits, business interruption, or data loss arising from the use or inability to use our services.
- You agree to indemnify and hold us harmless against any claims, damages, or expenses arising from materials you provide or your use of our services.
9. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the project, unless required by law to disclose.
10. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on our website with the updated “Last Updated” date.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
Winn Media
Email: talk@winnmedia.co.uk
Website: www.winnmedia.co.uk